Whatever your business development requirements, Koa Consulting can help.

We offer a full suite of solutions and services to help your business generate more leads, close more sales, maximise your customer relationships and achieve your goals.

From simple advice and support to give you a fresh perspective on your business, to a more in-depth and bespoke service tailored to your exact requirements, we can build the perfect package for you.

Our services include:

Business planning & strategy

Business development plan creation

Providing a clear, detailed, holistic overview of your business as it stands, where you want to take it and recommendations to help you get there

Up-sell and cross-sell plan

Identifying and making the most of sales opportunities to your existing clients, to help increase the lifetime value of your relationships with them.

Development of KPIs

Giving you clear, tangible outcomes and goals to help you grow your business, holding you accountable for achieving them.

Team structure and development

Supporting you in defining the roles, responsibilities and optimum structure of your business development team.

BD team management

Providing executive oversight and accountability of your in-house business development team, as an outsourced, fractional BD director.

Business Development interview structure and support

Helping you to profile, identify and select the ideal candidates for business development roles within your organisation.

Sales & marketing

Existing customer growth plan

Giving you a fuller understanding of your existing client base, with a clear strategic plan to help you maximise your relationships and get more from your customers.

Competitor analysis

Reviewing your sector and competitors, giving you complete market insight to help you plan and develop your sales and marketing strategies.

CRM support

Managing complete new CRM implementations, translating your business needs to your CRM supplier and providing review and improvement support to help you get the most out of your investment in this business-critical area.

Events planning

Detailed review of forthcoming events relevant to your market or sector, along with a plan to help you make the most of the opportunities they provide.

Events management

Dedicated support to help you maximise your investment in – and attendance at – events, conferences and expos.

Content writing

Outsourced copywriting and marketing service, from blog, newsletter and social media content creation and delivery, to website development and management.

Customer relationships

Customer service improvement plan

Reviewing your customer journey and experience, to help you ensure you’re offering great service and providing long-term value to your clients.

Existing customer growth plan

Giving you a fuller understanding of your existing client base, with a clear strategic plan to help you maximise your relationships and get more from your customers.

Account management plan

Segmenting your clients and clarifying the roles and responsibilities of your sales and service staff, to supercharge your sales growth.

Team structure and development

Supporting you in defining the roles, responsibilities and optimum structure of your business development team.

Customer journey

Identifying and addressing the key barriers to your sales to make the buying process as easy as possible for your customers.

Ready to grow your business naturally?