Whatever your business development requirements, Koa Consulting can help.
We offer a full suite of solutions and services to help your business generate more leads, close more sales, maximise your customer relationships and achieve your goals.
From simple advice and support to give you a fresh perspective on your business, to a more in-depth and bespoke service tailored to your exact requirements, we can build the perfect package for you.
Our services include:
Business planning & strategy
Business development plan creation
Providing a clear, detailed, holistic overview of your business as it stands, where you want to take it and recommendations to help you get there
Up-sell and cross-sell plan
Identifying and making the most of sales opportunities to your existing clients, to help increase the lifetime value of your relationships with them.
Development of KPIs
Giving you clear, tangible outcomes and goals to help you grow your business, holding you accountable for achieving them.
Team structure and development
Supporting you in defining the roles, responsibilities and optimum structure of your business development team.
BD team management
Providing executive oversight and accountability of your in-house business development team, as an outsourced, fractional BD director.
Business Development interview structure and support
Helping you to profile, identify and select the ideal candidates for business development roles within your organisation.
Sales & marketing
Existing customer growth plan
Giving you a fuller understanding of your existing client base, with a clear strategic plan to help you maximise your relationships and get more from your customers.
Competitor analysis
Reviewing your sector and competitors, giving you complete market insight to help you plan and develop your sales and marketing strategies.
CRM support
Managing complete new CRM implementations, translating your business needs to your CRM supplier and providing review and improvement support to help you get the most out of your investment in this business-critical area.
Events planning
Detailed review of forthcoming events relevant to your market or sector, along with a plan to help you make the most of the opportunities they provide.
Events management
Dedicated support to help you maximise your investment in – and attendance at – events, conferences and expos.
Content writing
Outsourced copywriting and marketing service, from blog, newsletter and social media content creation and delivery, to website development and management.
Customer relationships
Customer service improvement plan
Reviewing your customer journey and experience, to help you ensure you’re offering great service and providing long-term value to your clients.
Existing customer growth plan
Giving you a fuller understanding of your existing client base, with a clear strategic plan to help you maximise your relationships and get more from your customers.
Account management plan
Segmenting your clients and clarifying the roles and responsibilities of your sales and service staff, to supercharge your sales growth.
Team structure and development
Supporting you in defining the roles, responsibilities and optimum structure of your business development team.
Customer journey
Identifying and addressing the key barriers to your sales to make the buying process as easy as possible for your customers.